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About Shipping

Order Confirmation

After placing a successful order, the system will automatically send a confirmation email.

If you do not receive the confirmation email, please check:

  • Whether your email address was entered correctly
  • Your spam folder or email filtering settings

If you still cannot find it, please contact our customer support team.


Order Processing

Standard processing time: 5–7 business days

In cases where items need to be transferred from overseas warehouses, processing may take 7–15 business days.

We appreciate your understanding.


Shipping

After processing is completed, orders will be shipped from our warehouses in Osaka or Saitama.


Shipping Fees & Delivery Time

Japan (excluding remote Kyushu islands – postal codes 80–89)

  • Shipping fee: ~$5.36 USD
  • Delivery time: 4–7 business days

Remote Kyushu islands (postal codes 80–89)

  • Shipping fee: ~$12.24 USD
  • Delivery time: 4–7 business days

Free Shipping

  • Orders over ~$60.44 USD qualify for free shipping
  • For remote Kyushu islands (80–89): free shipping on orders over ~$136.00 USD

Online Payment

Please complete payment online at checkout.

Your total payment includes:

  • Product price
  • Shipping fee

Orders will be processed and shipped only after payment is successfully completed.


Important Notes

  • After the order has been shipped, changing the delivery address will incur an additional fee of ~$5.36 USD
  • Shipping fee for Kyushu postal codes 80–89 remains ~$12.24 USD